However, if this does not work or you are not near you iMac, you can try using a connected device like your iPhone or iPad to check your Mac version. This should work for most every iMac model, new or old.
In this case, you can still find all the information, you will just need to double-click the software version number directly beneath the bold software title in order to see your serial number.
On older models, a window like this may come up. A window will pop up that will give a lot of useful information, including the model type, processor, memory, and serial number. Turn on your iMac and click the Apple icon in the upper left corner of the screen. If you are near your iMac, using the About This Mac feature to identify your iMac is the fastest and easiest way. If you still need help, scroll all the way to the bottom to find out more information and specifics about the different iMac models. If you already know your iMac’s serial number, you can use Apple’s Check Coverage page to find the iMac model and other information. If you are away from your iMac, you can go into your Apple ID settings on your iPhone or iPad or another Apple device, as long as it is connected to your Apple ID account. If you are near your iMac, you can use About This Mac to identify you iMac model type, how old you iMac is, find the serial number, and more. We've collected a few of our favorite ways to quickly find the model number on a Mac, plus some information to help those who may not be able to find their iMac model via one of the simpler methods. There are a few different ways to identify which iMac you have, but many of them aren't simple. Use Apple’s Check Coverage Page to Learn What MacBook Model You Have. How to Use Your iPhone to Identify Your iMac Model. 
If you have a MacBook, you may want to read our article explaining how to identify your MacBook model and year instead. We’ll walk you through several quick ways to find out which iMac model you have. Whether you're interested in buying a new iMac, checking on your iMac’s compatibility with certain software, or chatting with Apple Support knowing how to find your Mac processor, serial number, and model is extremely useful.
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